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Gong
Salesforce

Combine Gong and Salesforce
in one lakehouse.

Stop juggling conflicting dashboards. Sync Gong and Salesforce into Definite, model them together, and answer questions across both in one reliable, aligned view.

Use cases

What teams build with Gong + Salesforce

01
Sales across Gong + Salesforce

Both connectors expose sales data. Definite models them together so you can analyze sales holistically.

02
Engagement across Gong + Salesforce

Both connectors expose engagement data. Definite models them together so you can analyze engagement holistically.

03
Operations across Gong + Salesforce

Both connectors expose operations data. Definite models them together so you can analyze operations holistically.

How it works

From two connectors to one dashboard.

Step 01
Connect Gong

OAuth or API key, then Definite pulls Gong on an hourly (or faster) schedule with native CDC.

Step 02
Connect Salesforce

Same drill for Salesforce. Row-level security and schema history are on by default.

Step 03
Model them together

Join Gong and Salesforce with shared keys in the semantic layer. Reusable metrics, one source of truth.

Step 04
Dashboard and ask Fi

Build charts in minutes, or ask Fi in plain English. Every answer cites the underlying model.

§ Shared domains · scroll to explore

Find truth in Gong × Salesforce
data.

3 shared domainsengagement, operations, and sales. Definite unifies the overlapping objects under one governed semantic layer so every number traces back to both sources.

01·Domain

Customer Engagement analytics

Gain visibility into the entire customer lifecycle through interaction analysis — track opens, clicks, calls, chats, sessions, events, and meetings to understand engagement patterns, identify at-risk customers, optimize touchpoint timing, and improve customer experience across all channels.

GongGong
Call (Conversation)
SalesforceSalesforce
Activity
02·Domain

Operations analytics

Track process efficiency, resource allocation, task completion rates, workflow bottlenecks, and team productivity to optimize operations, reduce waste, improve delivery times, and scale business processes effectively.

GongGong
User (Rep)
SalesforceSalesforce
Change HistoryUser
03·Domain

Sales analytics

Analyze pipeline health, conversion rates, sales velocity, forecast accuracy, and activity effectiveness to identify bottlenecks, optimize sales processes, improve win rates, accelerate deal closure, and drive predictable revenue growth.

GongGong
Call (Conversation)User (Rep)
SalesforceSalesforce
ActivityChange HistoryCompanyContactDealLeadUser
● Active · unified in Definite
Analytics across Gong + Salesforce
GongGong objects2
Call (Conversation)User (Rep)
SalesforceSalesforce objects7
ActivityChange HistoryCompanyContactDealLeadUser
§ Questions, answered

Questions about combining sources.

Definite syncs your Gong and Salesforce data into secure, managed infrastructure, powered by DuckDB for high-performance analytics. Definite handles encrypted, persistent storage behind the scenes with enterprise-grade security, automatic syncing, and backups.

You get lightning-fast queries, built-in business intelligence tools, and SOC 2–compliant data residency options — all without the overhead or complexity of running a separate warehouse.
Yes. Definite integrates seamlessly with the tools you already use. You can run Python scripts for advanced analysis, query your data directly with SQL, or sync results to Google Sheets and Slack for easy sharing.

Data can be exported in CSV, Excel, or JSON, accessed via the Metrics API, or embedded directly into your product or internal dashboards. Definite makes it simple to connect, automate, and share insights wherever your team works. Learn more about our product features.
Definite includes Fi, our AI data analyst that understands your business data and speaks your language. Fi can explore your connected sources, write SQL, and build charts or dashboards in minutes — turning plain-English questions into real analysis.

Under the hood, Fi uses Definite's semantic models and query engine to interpret context, generate accurate queries, and explain results clearly. The result: faster insights, fewer bottlenecks, and analytics that finally deliver ROI.
Yes. Definite offers a free plan that includes core analytics, dashboards, and AI insights — everything you need to get started. You can upgrade anytime for more data sources, faster syncs, and advanced automations.
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